We’ll Go Above and Beyond to Make Sure You’re Happy!
Hassle Free Exchanges
You can order with confidence! If you pick the wrong size, just send it back! We’ll send you a size exchange, and we won’t charge shipping! That’s right, you pay to get the product back to us, and we ship your exchange for free!
Full Refund Returns
If you don’t like something for any reason send it back. We’ll give you a refund for the full purchase price!*
No “restocking fee”.
No “call for RMA authorization”.
*Items must be not washed or worn.
*Items personalized with your name or your personal initials aren’t eligible for return or exchange.
For 90 Days?!!!
We know people like to shop early for gift giving holidays. We handle returns and exchanges up to ninety days later, No Questions Asked! It’s just the right thing to do!
Free Address Corrections
If you leave off your apartment number or get your zip code wrong we’ll fix it for you. No charge! Of course your order may be delayed, but we’ll make sure you’re taken care of.
Oops! I Wanna Cancel My Order!
We’ll do our best! We do our best to fulfill orders quickly, so it isn’t always possible to have your order cancelled. Let us know right away if you want to cancel your order. If we can we’ll cancel it and issue a full refund. If we don’t catch it in time you can still count on our Full Refund Return policy.
How Fast Will I Have My Order?
Standard delivery is in less than ten business days. Products from Campus Classics are cool and unique. Many are decorated with your Greek symbols after you place your order, so that’s pretty fast! Every shipment gets a tracking number, so you can follow your order online!
We know how important security is, so you can place your order with confidence. All of the information you share with us online is encrypted by what is called a Secured Socket Layer, or SSL. You can see this for yourself! You know that a web site has SSL when the URL begins with https:// rather than just http://. Also you will find an icon of a locked padlock. It is usually found near the URL bar, but may be in a different location depending upon your browser.
With state of the art 256-bit SSL technology, your important data is encrypted before it even leaves your computer. Your credit card transaction is handled directly with our processing service; no employee of Campus Classics ever has access to credit card numbers entered online.
We’re also easy to find! We have been headquartered in Indianapolis, Indiana since our founding in 1989. You can call and speak with one of our friendly staff members and we’ll be happy to help in any way we can.
How are items shipped?
Orders are shipped by UPS, U.S. Postal Service, and Priority Mail depending upon the size and weight of the order. Orders going to United States Post Office Boxes must be shipped by US Postal Service or Priority Mail.
Is there a way to rush my order?
Rush orders are subject to product availability. Rush orders after 1:00 p.m. EST will generally be shipped the next business day. Our customer service representatives will be happy to assist. Please call 800-274-7335 during office hours. Monday through Friday 8:30 a.m. to 5:00 p.m. EST. Order can not be rushed to Post Office Boxes. There are, of course, additional fees for Rush services: