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Returns & Exchanges

We want you to love what you order!
But if for some reason, you're not satisfied with your purchase you can Exchange or Return!

Exchange & Return Policies

If you're not satisfied with your purchase, return the item(s) for an exchange, refund to your original payment or a Campus Classics credit. Note:  Customized and personalized items may not be returned or exchanged; these sales are final.  All returns must be made within 90 days of placing your order. 

   *Items must be not washed or worn. 
   *Items personalized with your name or your personal initials aren’t eligible for return or exchange.
   *Items that are marked down for Clearance are the last of their kind! They aren’t eligible for return or exchange.

Exchanges are the quickest and most cost effective. If you're exchanging an item we ship it back out to you with Free Shipping! So browse our site before returning an item to make sure you do not want to exchange the item instead.

You may download our return form, or you can use a plain sheet of paper and include the following:

  • Indicate what you're returning and why.
  • Let us know if you would like to return your item(s) for an exchange, refund, or a Campus Classics credit. If you're wanting an item in exchange please remember to include the size you want.
  • Please include your name, email address, and order number along with the items that you're returning.
  • You'll be responsible for the shipping charges associated with sending the return back to us using the shipping method of your choice. We can't be responsible for returns that don't arrive here safely.

Please ship to:

Campus Classics, Inc

2240 Distributors Drive
Indianapolis, IN 46241

Please note that not all items are produced in all sizes. If the item you ordered was marked down for clearance, many sizes may be sold out. Refunds are applied to the card number of the original purchase. Refunds are for full purchase price of the product. (This does not include shipping and handling.) If the cost of the exchange is more than the original price please include a check, money order, or allow us to use the original payment method for the difference. (We don't recommend you mail any credit card information.) Coupons and discount codes are not valid in exchanges.

We’ll Go Above and Beyond to Make Sure You’re Happy!

How so?

Hassle Free Exchanges
You can order with confidence! If you pick the wrong size, just send it back! We’ll send you a size exchange, and we won’t charge shipping! That’s right, you pay to get the product back to us, and we ship your exchange for free!

Full Refund Returns
If you don’t like something for any reason send it back. We’ll give you a refund for the full purchase price!*
No “restocking fee”.
No “call for RMA authorization”.
No Problem!
   *Items must be not washed or worn.
   *Items personalized with your name or your personal initials aren’t eligible for return or exchange.
   *Items that are marked down for Clearance are the last of their kind!
    They aren’t eligible for return or exchange.

For 90 Days?!!!
We know people like to shop early for gift giving holidays. We handle returns and exchanges up to ninety days later, No Questions Asked! It’s just the right thing to do!

Free Address Corrections
If you leave off your apartment number or get your zip code wrong we’ll fix it for you. No charge! Of course your order may be delayed, but we’ll make sure you’re taken care of.

Oops! I Wanna Cancel My Order!
We’ll do our best! We do our best to fulfill orders quickly, so it isn’t always possible to have your order cancelled. Let us know right away if you want to cancel your order. If we can we’ll cancel it and issue a full refund. If we don’t catch it in time you can still count on our Full Refund Return policy.

How Fast Will I Have My Order?
Standard delivery is in less than ten business days. Products from Campus Classics are cool and unique. Many are decorated with your Greek symbols after you place your order, so that’s pretty fast! Every shipment gets a tracking number, so you can follow your order online!

Coupon codes cannot be combined.
One coupon per order. That's pretty standard stuff. There may be other online stores that accept multiple coupons, but we just can't.

Coupons are for online orders only.
Our web site is made give you full service 24 hours a day! Our telephone people don't have any "secret specials".

Coupons found online may be invalid or expired.
Coupons and sales are good only for short times. That is what makes finding a great price exciting and fun! We cannot honor old sales or coupon codes found on sites not affiliated with ours.

We know how important security is, so you can place your order with confidence. All of the information you share with us online is encrypted by what is called a Secured Socket Layer, or SSL. You can see this for yourself! You know that a web site has SSL when the URL begins with https:// rather than just http://. Also you will find an icon of a locked padlock. It is usually found near the URL bar, but may be in a different location depending upon your browser.

With state of the art 256-bit SSL technology, your important data is encrypted before it even leaves your computer. Your credit card transaction is handled directly with our processing service; no employee of Campus Classics ever has access to credit card numbers entered online.

We’re also easy to find! We have been headquartered in Indianapolis, Indiana since our founding in 1989. You can call and speak with one of our friendly staff members and we’ll be happy to help in any way we can.

How soon will my order ship?
Many items are ready to ship immediately! Other items are decorated with your Greek letters or symbols after your order is placed. Often we’re making these items just for you! Production is done very quickly for you to receive a shipping confirmation within a few days. Standard delivery will usually have your order in your hands in less than ten business days.

How will it come?
Orders are shipped by UPS, U.S. Postal Service, and Priority Mail depending upon the size and weight of the order. Every shipment has a tracking number and can be followed at USPS.com or UPS.com.

How about Rush Delivery?
Most of the time rush service is no problem! We can rush your order to be in your hands in three business days or less. Not only do we expedite the shipping, but we also rush your order through any necessary production. Sweet! Of course, there is an additional fee for Rush Service.